You can open an account or order as a guest, choose the products you want to order along with the quantity and then add them to the cart list and complete the purchase process by entering your personal information, payment method and complete the purchase process up to the last step.
At the moment you can choose cash on delivery only.
There are no discounts when buying big quantities or any offers.
You can cancel the order and modify it if the order does not come out for delivery, only by contacting or calling the Customer Service.
Unfortunately you cannot return the order especially for the cosmetic products but you can replace the product within 14 days – for non-cosmetic products, – (refer to Terms and Conditions).
The replacement period is 14 days from the payment of the delivery fee, with the following remarks:
- The goods shall be in their new condition, unused or open.
- It must contain all of its parts and accessories and its own box.
- For returning please contact us via the email or phone.
- Cosmetic products, cannot be replaced.
As an online shopping website we do not have any store or place to allow inspection of the goods but you must read the description under the product carefully before ordering.
In general, the order shall be delivered within 24 hour inside Qatar, where the order can be delivered in the same day if ordered before 16:00 Doha time.
You cannot receive the order before paying and you cannot open any cosmetic products because of hygiene reasons.
You can contact us to replace the damaged or wrong goods to replace them or to get the missing items in the order provided that your order number shall be stated in the email while communicating with the customer service.
The phone number recorded in the order shall be confirmed by you through phone call or message by us, so please provide us with a valid number, if the call is not answered, the request shall be cancelled within 3 days.
All brands we provide are 100% authentic and we are keen to provide all brands from the parent company or the authorized distributors.
You can register your email in the notify section to receive a message when the desired product is available.